You heard it first! Nomophobia!
Now before you start wondering what that is and how it impacts your business, just quickly look to your left, and now to your right or at the most, in your pocket. Did you find your smartphone yet?
Like 73% of people, if you don’t find your phone immediately or don’t feel it at hands reach, you might start to feel panicked or a little nervous and worried while trying to remember where it is. This fear of not finding your phone is called Nomophobia and as you can see, close to three quarters of your customers might be victim of the same faith. Now, how does that play in your favor? That means that more than half of your audience are always or constantly on their smartphone browsing the Internet to find new products, deals and the latest provider for their required service. If you are not mobile yet, this is the time to join the trend.
Nomophobia aside, 1st Aerial created an infographic that puts into perspective the importance that we place on our smartphone and main arguments why your business should be mobile friendly and offer a mobile adapted website. To see the full infographic, click here.
Now why should your business consider this statistic:
4.77 billion of mobile users worldwide
There are 4.77 billion people worldwide that own a smartphone. The statistic goes even further by confirming that more people own a smartphone than people that own a toothbrush. That is a massive audience that cannot be ignored. Although these people are still regular customers in your store or online on their laptop, the fact that so many people today own and use a smartphone can only mean more potential customers are moving their purchases online and will be getting a first impression about your brand through a phone screen instead of on a computer or in person.
Without necessarily offering an app or bringing your entire business onto mobile, there are advantages of adapting your website to be mobile friendly and offer a great experience to your customer every time they look you up on their phone. My colleague, Claire Phillipowsky, also covered the topic of mobile friendly websites in The New Mobile-Friendly Website Imperative: What all Top Businesses Already Know.
83% of internet usage is mobile
It is a fact that purchasing has moved online and more and more people will go into a store to evaluate an item but will most probably go online to find a great deal and complete their purchase. Now, on top of that already challenging step in the customer journey, nearly 83% are doing most of their internet searched on their mobile. This number clearly examplifies the current behavior of your customer and is a very good reason to be online and to easily be found when your name gets typed in to a search. As a business, you might already be investing in Adwords and online search advertising but make sure with your agency that mobile searches are being included in your potential reach.
More than 60% of people are more sociable with their mobile than real people
The survey showed that 35% of people admitted to looking at their phone when they are in public or have nothing to do. And another 33% said that they pretend to be busy in a restaurant or a bar by browsing through their phones instead of talking to people around them. So over 60% of your customers and potential customers are using their smartphones as an excuse to keep themselves occupied and not look bored. A great way to do that is to shop on their mobile, look up their next purchase and plan their next trip thanks to your mobile friendly website, your latest app or your SMS filled with tips.
Out of sight, out of mind, so make sure to be present in your customers mobile experience and help them choose you as their ideal provider, partner or simple marketplace! For more advice about how to bring your business forward and add a mobile component to your marketing, meet with a PROSAR team member today.